Terms of Services

Welcome to Jewellness. These Terms of Service (“Terms”) govern your use of our website and services. By using our site or placing an order, you agree to be bound by the following terms and conditions.


1. General Information

Jewellness is operated by [Company Name]. Throughout these terms, “we”, “us”, and “our” refer to Jewellness.

You must be at least 18 years old or have the permission of a parent or guardian to use our website.


2. Products & Availability

All jewellery is subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice. Colours and product imagery shown on the site may vary slightly due to screen differences.


3. Pricing & Payment

All prices are listed in GBP and include applicable VAT. We reserve the right to change prices at any time. Payment is required at the time of order via our secure checkout using trusted third-party providers.


4. Shipping & Delivery

Orders placed before 4PM (Mon–Fri) are usually dispatched the same day. Delivery times are estimates and not guaranteed. We are not responsible for delays due to postal services or unforeseen circumstances.


5. Returns & Refunds

Please refer to our Refund Policy for full details on how returns are handled. Personalised or hygiene-sensitive items (e.g., earrings) are non-returnable unless faulty.


6. Personalised Products

Customised items are made to your specifications. Please double-check your personalisation details, as we cannot offer changes or refunds once production begins.


7. Intellectual Property

All content, designs, images, and text on our site are the intellectual property of Jewellness or licensed third parties. Use of our materials without written permission is prohibited.


8. Limitation of Liability

We do our best to ensure accuracy and reliability, but we cannot guarantee that the website will always be error-free or uninterrupted. Jewellness shall not be liable for any damages resulting from use of our site or products beyond the purchase price.


9. Privacy

Your data is handled according to our Privacy Policy. By using our website, you consent to this policy.


10. Governing Law

These terms are governed by and interpreted in accordance with the laws of England and Wales.