Privacy Policy

At Jewellness, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, place an order, or interact with our services.

1. What Information We Collect

We collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment details (handled securely via third-party payment processors)

  • Any messages or personalisation details you provide

We may also collect non-personal data such as IP address, browser type, and device information for analytics and website performance.

2. How We Use Your Information

We use your data to:

  • Process and fulfil orders

  • Provide customer service and support

  • Send order confirmations and shipping updates

  • Personalise your shopping experience

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your data to third parties.

3. Third-Party Services

We work with trusted third parties to help run our business (such as payment gateways, shipping providers, and analytics tools). These third parties only have access to the information necessary to perform their functions and must keep it confidential.

4. Cookies

Our site uses cookies to enhance your shopping experience, remember your preferences, and analyse traffic. You can manage cookie preferences in your browser settings.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing emails (unsubscribe links are included in all marketing communications)

To exercise any of these rights, contact us at info@jewellness.store.

6. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, or misuse.

7. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.